Heating issue

[ALOK2007]

Galaxy m13 5g gets heat while charging 

[goodthings]

Please charge your's battery in cool atmosphere also during charging switch off device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[ALOK2007]

I tried switching it off while charging but it still gets hot

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for resolves this issue by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[JithinAjith]

Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning

[ALOK2007]

Already done

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps by the given links to resolve your issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi....

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support