Original topic:

Heating issue

(Topic created on: 09-25-2021 06:46 PM)
498 Views
Rolyy
Active Level 3
Options
Galaxy M
Even after the new update (SEPTEMBER UPDATE) in m51 the heating issue still continues...
Samsung when will you address this?
Heating issues make the phone experience completely terrible.
Atleast give us a good experience while using the phone so please address this in the next update! Its been very long we have been asking you to address these things which make the phone experience close to great! And if this lacks what experience you want your customers to have??
WE ARE WAITING!
MAKE OUR WAIT WORTHWHILE !

9 Comments
Green_Grass
Expert Level 3
Galaxy M
Big company Samsung can't provide safe updates
But small company Infinix, provide very safe updates
I never faced any problem after updating my Infinix phones.
Rolyy
Active Level 3
Galaxy M
Yeah it was not at all expected from Samsung
Green_Grass
Expert Level 3
Galaxy M
Of course
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Edwin7878
Expert Level 5
Galaxy M
When did ur m51 heat bro..

My m51 heats only while I play cod for long time..
Iam not using camera too much so I don't know much about it.
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Rolyy
Active Level 3
Galaxy M
It peaks while hotspot switched on and even generally while browsing through browser too and it's mainly after the previous update
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Edwin7878
Expert Level 5
Galaxy M
During Hotspot I think it's OK..
But browser..

Clear cache of that browser bro..
Did u check using other browser too
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Rolyy
Active Level 3
Galaxy M
Done everything that could be done bro but nothing changes
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Prabh-preet
Active Level 7
Galaxy M
Same here facing heating issues 😩
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.  

Warm Regards,
Samsung Customer Support  

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