Original topic:

Heating issue

(Topic created on: 09-13-2023 04:59 PM)
369 Views
vivekm34
Active Level 4
Options
Galaxy M
Hi friends I have m34 amazing camera and screen😍🤩...... but facing heating issue......30min music play and phone is ready to press my shirt ( too hot)😔😔
9 Comments
iamMUKESH
Active Level 10
Galaxy M
Use power saving mode always ON and enable dark mode also
goodthings
Expert Level 5
Galaxy M
My dear turn on power saving mode, GPS turn off, remove unused apps also put unused apps deep sleep or sleep mode. Thanks.
vivekm34
Active Level 4
Galaxy M
Dear friend I didn't use power saving mode .... but it was result of just 30 min spotify when all other app were closed and dark mode on ,GPS off ..... what can I do ....I complain after try all this
goodthings
Expert Level 5
Galaxy M
My dear complaint to Samsung customer support through Samsung Members app as a error report and also send your's log files along with this error report. Thanks.
vivekm34
Active Level 4
Galaxy M
Sir plz explain what is log file and how to sand this
goodthings
Expert Level 5
Galaxy M
My dear when you complaint to Samsung customer support through Samsung Members App as error report, just after submit your's error report log files of your's device automatically send but don't close Members App during this log files sending. But I am again advice you to turn on power saving mode. Thanks.
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vivekm34
Active Level 4
Galaxy M
Thanks sir .... I will try and then I will see
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Anonymous
Not applicable
Galaxy M
It's normally heating bro so use battery saving mode that is the only solution
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. Please visit this mentioned link to resolve your device issue: https://www.samsung.com/in/support/mobile-devices/how-to-prevent-the-overheating-of-your-galaxy-devi...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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