Original topic:

Heating Issue,Network Issue

(Topic created on: 11-27-2021 11:26 PM)
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samjeet
Active Level 3
Options
Galaxy M
I am facing Network Connection and heating Problem with Samsung M52 Every time I need to restart my phone to fix that issue. Did anybody have resolution for this?...Highly recommend to all please do not buy Samsung M52.....it's a very bad phone from samsung....
7 Comments
vertigoret
Active Level 2
Galaxy M
You probably got a faulty device. No heating or network issue here except when charging. It gets warm when charging.
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samjeet
Active Level 3
Galaxy M
But not in my case
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samjeet
Active Level 3
Galaxy M
May be got a faulty device
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Maheshrawat
Active Level 1
Galaxy M
In spite of showing full towers in M52 5G, the mobile shows out of network or incorrect number. Once you restart the mobile, it resumes normally. My 3-4 friends who bought the same mobile have also experienced this issue.
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samjeet
Active Level 3
Galaxy M
Yes
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung member,

Greetings from Samsung customer support.

Thank you for sharing your concern. And please follow the easy troubleshooting steps which might help to solve the issue.

Overheating Issue
Turn off unused functions like Wi-fi, GPS, Bluetooth & Location settings when not using them.
Please follow the below steps:
Step1: On the home screen swipe down the notification panel.
Step2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
If your device is heating, decreasing the screen brightness sometimes high brightness level may cause the heating issue.
''Multiple applications'' are running in the background of the device?

When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all applications, not in use. This can be accomplished by using the recent application button located to the left of the home button.

However, we would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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samjeet
Active Level 3
Galaxy M
Already done sir
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