Original topic:

HDR Video Not working Sam M53 5g

(Topic created on: 10-10-2023 08:38 PM)
629 Views
Ds_Rajput
Active Level 4
Options
Galaxy M
In Android 12 HdR video is working, but after upgrade In Android 13, HDR option is remove by samsung, and here is proof, I attached a screen shot for all user, 
See how samsung is making phool all of you

image


7 Comments
owl123
Active Level 10
Galaxy M
According to this review m53 never had hdr to begin with

https://www.gsmarena.com/samsung_galaxy_m53-review-2444p3.php
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Ds_Rajput
Active Level 4
Galaxy M
If you don't have proper knowledge about any thing, don't write any thing

I have M53 5g device and i use HDR option in Android 12,
And samsung customer care also confirm that, yes samsung galaxy M53 5g device support HDR,
But after upgrad Android 13 this options is remove by samsung
Puneet7
Active Level 1
Galaxy M
That is correct when I bought the phone it had HDR support and after an update it was just gone, can't figure out why samsung is giving such downgrading updates
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your issue, we request you to please report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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Ds_Rajput
Active Level 4
Galaxy M
I'm reporting this error form 1 year
ashu726
Beginner Level 4
Galaxy M
Yes @dsrajput050 you are saying correct after the update the camera quality is also very poor as the camera is 108 MP but the pictures clarity is very bad and also HDR video is not working
I am using Samsung from 2012 now I will never buy Samsung they are cheating with us
Ds_Rajput
Active Level 4
Galaxy M
Yes you're right bro, it's also my last Time, Never trust samsung again and not going to buy any samsung device in my life
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