Original topic:

HDMI is not working in samsung f23 5g

(Topic created on: 11-30-2023 07:40 PM)
649 Views
Skiller6815
Active Level 4
Options
Galaxy M
HDMI cable se Mera samsung mobile connect nahi ho raha ha jiski wajah se TV me screen share nahi ho pa raha hai. Hdmi cable aur OTG adapter dono mere dusare mobile realme aur one plus ke phone se connect ho raha hai lekin mere samsung f23 5g se nahi.
 Kya koi solution Hai Iska? Tv me screen share kaise karu?

0 Likes
3 Comments
Sauravtheone
Active Level 6
Galaxy M
Smartview
Skiller6815
Active Level 4
Galaxy M
My TV does not support wireless sharing that's why I want to screen share by wire.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that your device supports both OTG connection and smart view if you are facing an issue with the OTG connection then kindly perform the following steps.

1. Check different OTGs with your device
2. Check another pen drive
3. Check with genuine OTG cable
4. Check whether the device is OTG compatible or not
5- Check the USB connection

Perform Phone diagnostics checks through the Samsung Members apps.
Path: Samsung members > Support > Phone diagnostics > USB connection

6- Clear data of USB settings
To clear the data of the USB, please follow the below steps.
Setting > Apps > Three line > enable Show system apps > OK
Now Search USBSettings > Tap on storage > clear data of USB Settings.

7- Reset app preferences
Settings > Apps > Three dots (Appearing at the top right corner) > Reset app preferences (It'll reset the permissions of all applications)

8- Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

9- Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes