Green line showing after sofrware update

[Members_u7kJGVr]

Hi ,

I have updated samsung Galaxy M52 updated security patch which was provided by company, after updating i got green line on screen.

i called to customer suport and visited service center they told you have to pay for displya replace. it was happened because of softwere update.

now why we need to pay. there is no any hardware damage on phone. I request you kindly replace the disply free of cost one time.

[MR_PRIME]

You can also get free replacement if your smartphone name is not in list But you'll have to follow some steps and that will took more patience and time.

Capture a picture of your smartphone and post on twitter with proper explanation and tag Samsung and Samsung India.
After wait for sometime, you will be asked to share your contact info in message after that one of member will directly coordinate with you.
He will ask you to submit your snartphone to service centre and they can't refuse. service center will dignose your smartphone and send the report to Samsung. After your phone's display would be replaced free of cost.

It may take around 15 days

Plz Accept solution clicking on 3dot right side nd Do follow for Regular Updates.

[Members_u7kJGVr]

i checked with samasung care also, for M series no free of cost replacement.

[MR_PRIME]

Yes i know your device name is not in list. That's why i'm telling you too follow my first comment.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we request that you please share your contact details on the Samsung Members Application (open Samsung Members Application > Support> Ask question > Type your query > Send).

Warm Regards,
Samsung Customer Support