Original topic:

Green line in display

(Topic created on: 07-24-2024 10:17 AM)
677 Views
rktak
Active Level 1
Options
Galaxy M
I am extremely frustrated with the recent issue on my Samsung Galaxy M52. A green line appeared on the screen immediately after your latest software update, and now your service center is demanding 6,000 rupees for a screen replacement. This is completely unacceptable and clearly a result of your faulty update.I demand a free screen replacement immediately. This problem is a direct consequence of your update and should be covered by Samsung. 
6 Comments
Abhirx
Active Level 5
Galaxy M
Same device same problem
adityaprawesh
Active Level 5
Galaxy M
You'll have to do the following

1. Register a complaint with National Consumer Helpline on Umang App
Link:- https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c

2. Report it to the Samsung India CEO :-
Link :- https://samsungdigitalservicecenter.com/mailquestiongeneralnew

Lastly Send an email to samsung e-support regarding the issue in detail
email id:- e-support.india@samsung.com
HituMehu
Beginner Level 4
Galaxy M
same issue, they can sent the software updates to out of warranty devices but doesn't care about issues raised after updates.
0 Likes
adityaprawesh
Active Level 5
Galaxy M
You'll have to do the following

1. Register a complaint with National Consumer Helpline on Umang App
Link:- https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c

2. Report it to the Samsung India CEO :-
Link :- https://samsungdigitalservicecenter.com/mailquestiongeneralnew

Lastly Send an email to samsung e-support regarding the issue in detail
email id:- e-support.india@samsung.com
adityaprawesh
Active Level 5
Galaxy M
You'll have to do the following

1. Register a complaint with National Consumer Helpline on Umang App
Link:- https://play.google.com/store/apps/details?id=in.gov.umang.negd.g2c

2. Report it to the Samsung India CEO :-
Link :- https://samsungdigitalservicecenter.com/mailquestiongeneralnew

Lastly Send an email to samsung e-support regarding the issue in detail
email id:- e-support.india@samsung.com
GSurya
Active Level 4
Galaxy M
When Email to ceo, they telling your phone is out of warranty