Original topic:

Green Line Issue In m52 5g

(Topic created on: 10-17-2024 08:26 PM)
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Aneesh01
Active Level 1
Options
Galaxy M
Its been 2years and my m52 is working completely fine but after update my phone has green lines firstly only 1 line was there now there is 4 lines
7 Comments
Nijju786
Active Level 6
Galaxy M
I also had the same problem many months ago. Kindly check. 🤣 🤣 Finally, I purchased a new Galaxy S24 Ultra because Samsung is not replacing the display for free.20240927_232725_1000084833_1727459847.jpg
Aneesh01
Active Level 1
Galaxy M
😂 i am too considering of buying new phone s24fe probably
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goodthings
Expert Level 5
Galaxy M
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue. Then go to service center for replace/repair it's. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
Aneesh01
Active Level 1
Galaxy M
But they dont do it for free
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goodthings
Expert Level 5
Galaxy M
Your's most welcome to here.
RanjitaBiswas
Active Level 3
Galaxy M
Read this:
https://r2.community.samsung.com/t5/Others/️-Green-White-Pink-Screen-Replacement-Done-For-Free-M52/td-p/15544726?src=ShareByUserCM

Mark this as solution because that's how I got my screen replaced for free.
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

● Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off. Kindly power buttons on the device after by pressing power for 5-7 seconds.

● Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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