Getting restarted automatically

[DipanjanSadhukhan]

Getting restarted automatically at 9 40 am after the update of 18th June. First it gets hanged then restarts.....Device is Galaxy M21.

😑😑😑😑😑🤔🤔🤔🤔

Help!!!

[squadkid42]

Please check auto restrart is on
Stteings > device care > advance option > autorestart . You should check its enable or not

If u find this helpful kindly click on the three dots and click accept as solution

[DipanjanSadhukhan]

It is already off.
But Thank you for your suggestion.

[_HK02_]

Yaa it happened to me also almost everyday. All phones with Exynos 9610,9611 are facing some or the other problems

[DipanjanSadhukhan]

Ok thank you for your answer 🙂😊

[MohammedKhatri · Accepted solution]

It maybe a software update issue. If it is a software update issue dnt wrry in some days Samsung will push another software update in which it will be fixed.
Make sure that autorestart is off
Steps are-
1) open settings
2) click on device care
3) click on advanced option
4) click on auto restart (make sure it is off)

If u find this helpful kindly click on the three dots and click accept as solution

[vitavita]

If the phone is freezing and restarting the advaice is "don't worry", really????! Maybe there is some setting or app to uninstall or some other quick fix that, can be done right away. Maybe you are right that our only hope is to wait for samsung to release the not **bleep** up fw. But then the wording would not be "don't worry" - but "our only hope"... Also I do not know if it is possible but can we do update (or rather downgrade) back to previous fw? (actually yes google says downgrade is an option I shared link under original post)

[PPP2757]

Same problem m30s new update

[vitavita]

I wonder is it happening regularly? And only once a day or how many times a day?

Anyway if it is too often and too much problem, then you can theoretically downgrade to previous fw using pc. Here is some article how to do it:

https://www.progeeksblog.com/downgrade-firmware-samsung-galaxy/

But you shall backup all your data bafore... And it is better if you do everything right, otherwise you may end up in trouble (for example if you upload fw for different phone type then you get yourself into troubles)

[DipanjanSadhukhan]

Now it is not getting restarted automatically. Only for 2 days this happened.
Thank God!