Original topic:

Galaxy M34 -5G Laggy performance.

(Topic created on: 12-22-2023 10:11 PM)
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Tenemus
Active Level 1
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Galaxy M
Recently bought Galaxy M34 5G, after hearing so much about it.
I like everything about this phone expect the Processor Performance. Whenever I unlock my phone and try to open Camera to take a Quick shot of something, it acts laggy. 
Shifting from one app to another through Quick Launch is Laggy. And many more processor lag issues like these. 
Any suggestions to improve smooth performance would be highly appreciated. 
17 Comments
surya018
Active Level 5
Galaxy M
Do you update your phone to android 14?
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Tenemus
Active Level 1
Galaxy M
Yes
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surya018
Active Level 5
Galaxy M
Reset your phone after every major update
Tenemus
Active Level 1
Galaxy M
Okay noted
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Galaxy M
Did you reset did it work ?
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MarSi
Active Level 3
Galaxy M
I also need to do same
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souvik22ff
Active Level 8
Galaxy M
Yeah
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your Camera issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data.
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Kindly perform the following steps to resolve your lagging issue.

Kindly check the space on your device:
Path: Settings > Battery and device Care > Storage
To improve the device performance there should be sufficient space.

Kindly check the RAM in your device:
Path: Settings > Battery and device Care > Memory
The device's RAM should be free to improve performance. So clear the RAM once a day.

Clear app cache through Device care:
Tap on Settings>Device Care> Storage> Clean Now.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.
Note. Kindly contact the particular application helpline once, to make sure there is no issue from their end.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

Tenemus
Active Level 1
Galaxy M
Thanks for the tips Samsung, really appreciate .
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