Galaxy M32

[bun_ty]

Bug at invisible navigation button and swipeup gesture. When opened camera, a popup displays and does'nt go away inspite done anything. Touch screen also not works. Only way to resolve is to let phone switch off its own. 

©bun_ty

[AJAB_MORIA]

Reset all settings and restart the phone.

[bun_ty]

touch doesn't work at all. no menu no settings no manual switchoff.

the issue is resolved now by battery 0% and switchoff.

This post just for info purpose.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you to share the log file. This will help us to further investigate and resolve this issue.

To attach the log file: Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support