Galaxy M31 stuck at 'Downloading...Do not turn off target'

[mohankumarvsk]

Galaxy M31 stuck at 'Downloading...Do not turn off target'

 

, ODIN MODE (AVB Fail)

SUPER: Build-id does not match with the reference

(SUPER) : 30278215R, (BOOTLOADER) : 29256088

I have tried to restart using Volume down+power button then samsung logo comes and then immediately it shows Downloading... blue screen. Tried many times but no use at all, My daily work is purely depending on this mobile but due to this problem I cannot use this mobile at all now, this will make my days too dangerous about my job during this corona lock down,  so contacted  samsungchat assistant but they suggested to visit the service center, but due corona lock down no service center available, I do not understand why should I visit the service center because it is a software problem not the hardware problem, I have tried to search the issue in Google it seems most of the Galaxy M31 mobiles facing the same issue, so I suggest samsung people should look into this issue ASAP and resolve it automatically without visiting the service centre by force update some thing.

[the_joker]

MAMTAMASOUN said that she can help us. she uploading a video in her youtube channel. M also facing the same problem. 9988664071 that's the contact no.

[rajneesh218]

Please post the video 

[Paresh07]

My M31 was broke because of the failed update from Samsung, I finally restored my mobile, here are the steps:


download Odin software.  URL : https://www.androidinfotech.com/download-odin-all-versions/

You will need version 3.14 only

download M31 firmware https://samfw.com/firmware/SM-M315F/INS/M315FXXU1ATB7(approx 4 gb)

 

Extract files from firmware, you will get 5 files, AP, BL , CP, CSC and Home_CSC

open Odin and connect your phone with pc, it will show you message of Added in left column.
in right column, browse AP, BL , CP and Home_CSC. (If you dont want your previous data, select CSC file or if you want to keep app and Data as previous, select HOME_CSC)

Then click on start, it will show you message of PASS, if everything works good.

Mobile should be 50% charged.

For any help contact me. Thanks

[the_joker]

MamtaMasoun claiming that she had the solution bt not she was jst bluffing. I called her around 4p.m and she told me that within half an hour she upload a video for solving the problem bt till now she was nt uploaded that.

My request to the Samsung team if she had no solution for the software updating problem then why she claim that? Please take some action against her..and do something to solve our problems

[Samsung_J26bMSi]

Hi 

This problem i solved find my link and like if you get resolved 

https://youtu.be/i4EUlCRNNCI

[Paresh07]

My M31 was broke because of the failed update from Samsung, I finally restored my mobile, here are the steps:


download Odin software.  URL : https://www.androidinfotech.com/download-odin-all-versions/

You will need version 3.14 only

download M31 firmware https://samfw.com/firmware/SM-M315F/INS/M315FXXU1ATB7(approx 4 gb)

 

Extract files from firmware, you will get 5 files, AP, BL , CP, CSC and Home_CSC

open Odin and connect your phone with pc, it will show you message of Added in left column.
in right column, browse AP, BL , CP and Home_CSC. (If you dont want your previous data, select CSC file or if you want to keep app and Data as previous, select HOME_CSC)

Then click on start, it will show you message of PASS, if everything works good.

Mobile should be 50% charged.

For any help contact me. Thanks

[raj00007]

me also same so what is a solution please

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand your concern and we apologies for the inconvenience caused to you. Please click on the below mentioned link for appropriate resolution:

https://r2.community.samsung.com/t5/Galaxy-M/M31-Software-Update-Issue/td-p/4055046

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support