Original topic:

Galaxy M31 stuck at 'Downloading...Do not turn off target'

(Topic created on: 04-11-2020 09:59 AM)
4940 Views
mehtahmr
Beginner Level 4
Options
Galaxy M

ODIN MODE (AVB Fail)

SUPER: Build-id does not match with the reference

(SUPER) : 30278215R, (BOOTLOADER) : 29256088

I have tried to restart using Volume down+power button then samsung logo comes and then immediately it shows Downloading... blue screen. Tried many times but no use at all, My daily work is purely depending on this mobile but due to this problem I cannot use this mobile at all now, this will make my days too dangerous about my job during this corona lock down,  so contacted  samsungchat assistant but they suggested to visit the service center, but due corona lock down no service center available, I do not understand why should I visit the service center because it is a software problem not the hardware problem, I have tried to search the issue in Google it seems most of the Galaxy M31 mobiles facing the same issue, so I suggest samsung people should look into this issue ASAP and resolve it automatically without visiting the service centre by force update some thing.

24 Comments
Sciphile
Active Level 10
Galaxy M
Whatever you are suggesting is impossible, because your phone needs to be in a working state to download update files.

The update has bricked most of the M31 devices. A bricked device can't do anything.

You yourself can help yourself at this time by using Odin to revert back to a previous update or else wait for the service centre to reopen

You can download the firmware from here

https://www.sammobile.com/samsung/galaxy-m31/firmware/SM-M315F/INS/download/M315FXXU1ATB7/321291/
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rajneesh218
Active Level 1
Galaxy M

Can you please suggest the Odin process  after downloading the firmware?

And if I am not wrong, we are going back to the last update, right?

Sciphile
Active Level 10
Galaxy M
It depends whether the zip file contains 5 files or just a single file.

But in any case it's better to watch a youtube tutorial it'd be easy for you to follow.

https://youtu.be/p6wzFzcO7HM
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AbhishekPuri
Active Level 10
Galaxy M
go to Samsung website and download software for m31 through another device after download the file than install. it may be work properly.
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AdityaMehta
Beginner Level 2
Galaxy M

Hi Abhishek,

I am not able to download firmware from Sammobile.com. Where did you download Samsung M31 software.  Also Dis this method formated mobile data?

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avnish1961
Beginner Level 2
Galaxy M

i AM FACING SAME PROBLEM . PLEASE WATS APP ME AS YOU GET A SOLUTION ON 9910838848 AVNISH GANDHI

THANKING YOU

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DP1983
Beginner Level 2
Galaxy M
what's app me 9949943993 I'll solve your problem
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sagar_koushik
Beginner Level 3
Galaxy M

I am also facing the same issue. please help me.

rajneesh218
Active Level 1
Galaxy M

Facing the same issue. Shame on you Samsung. It was not expected from you.

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