Original topic:

Galaxy M31 heating issue

(Topic created on: 04-28-2022 11:17 AM)
788 Views
PiratesAman
Active Level 5
Options
Galaxy M
I have Samsung Galaxy M31 8GB Ram 128GB Internal Storage....my phone📱 always heating when using any apps, playing music Games also game stukking not running smoothly with 8GB DDR4 Ram....my phone ram always free 3-4GB but also stukking games heating issue.... Today I'm playing clash of clans It's also stukking....thik everyone this game comes minimum 150-200 MB game Size stukking when playing some times....alos minimum heating....
When i playing COD Call of duty Mobile it's getting more heating....why please help me anyone....

There is a image my phone screenshot see my Ram storage it's filled with minimum...then also heating...give me anyone suggestions what i can do now....my Android version running on Android 12 One UI 4.1 latest version 

image
You can see here my ram is now free but also stukking why ?


6 Comments
nrjpatel
Active Level 1
Galaxy M
Heating problem aa Rahi Hai bhai update ke baad ek baar recovery mode me wipe cache partition Kar Lo Shayad Ye Problem Khatm Ho
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PiratesAman
Active Level 5
Galaxy M
Update ke pahle bhi tha lekin sayad us samay kam tha atakta nahi tha game...chalo try karte hai ye fir dekhte hai
0 Likes
AaHAM
Active Level 3
Galaxy M
Mere bhi pubg khelte time phone heat aur character lagg karne lag jata h.
Pura game choppy ho jata h.
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Player786
Active Level 4
Galaxy M
Mobile upar se red ho gaya hai pura🤔😂
0 Likes
Ab_Heartsy
Expert Level 3
Galaxy M
It's a common issue with Exynos powered samsung phones, some phones after updates gets bricked n enters bootloops. So many complaints about this series n samsung taking no action as we are Indians n our consumer protection laws are 👎🏼
cs_member8
Moderator
Moderator
Options
Galaxy M


Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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