Original topic:

Galaxy M30s Wi-Fi calling issues

(Topic created on: 10-13-2020 06:52 PM)
659 Views
sagark23
Active Level 5
Options
Galaxy M
Facing issues with Wi-Fi calling after the last update. Wi-Fi calling gets disconnected in between. Using a Jio sim..

Anyone else facing the issue? 

Kindly suggest if this can be fixed. 
10 Comments
Anonymous
Not applicable
Galaxy M
no i don't have such issues. once clear data of wifi calling and clear cache partition if you didn't after update.
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sagark23
Active Level 5
Galaxy M
how do I clear the cache partition? can you pls suggest?
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jayvardhan
Active Level 1
Galaxy M
Go to settings < wifi calling
sagark23
Active Level 5
Galaxy M
Thanks!
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Anonymous
Not applicable
Galaxy M
recovery mode

power off device. press and hold volume up and power until you see Samsung logo keep holding volume up.. you will enter recovery mode. use volume keys to navigate to clear cache and use power to select. reboot device.
sagark23
Active Level 5
Galaxy M
Thanks, will try.
Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check app cache: Clear cache memory of a particular application : Setting >Apps >Now pick the app. For example 'Samsung Internet' >Storage >Clear Cache.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Jebha
Beginner Level 3
Galaxy M
Even me facing this problem
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haragopal
Beginner Level 2
Galaxy M
I am constantly facing this issue. I cleared data and cache. However, this issue continuing. I even moved SIM from from slot 1 to 2
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