Galaxy M21 while call received system hangs

[ause]

while call received system hangs its big problem and very big bug in samasung phone. 

[veer]

go to phone info one time clear data and try after restart your device

[ause]

not able to get phone info, plz help where can i get this

[rajkm008]

see the picture below

[rajkm008]

Launch settings>apps>phone>clear the cach.... and restart the device

[rajkm008]

optimise your device with device care application. Close background running applications using recent key

[rajkm008]

if still problem persists check out is there any system updates available if its there then complete update. Send feedback to Samsung via Samsung members app

[ause]

ok thank i will try and updat

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

To resolve "hanging issue" kindly follow the given below steps:

>> Check device cache: Settings>Device care>Storage>Clean now.
For a particular application: Settings>Apps>Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage>Clear Cache.

Please visit this mentioned link for more information: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support