Original topic:

Galaxy M21 Screen Burn Issue

(Topic created on: 06-25-2021 02:45 AM)
1772 Views
Orko0430
Beginner Level 2
Options
Galaxy M

Can anyone tell me why it is happening? I just want to know the reason. I bought M21 about 5 months ago.
And now this kind of thing is happening. Is this screen burn just or some other issue?
Many other users are also facing this issue.

202257335_1228437257589917_5796586797334858754_n.jpg

7 Comments
Speedy675
Active Level 4
Galaxy M
As far as I know, it is not screen burn in. It is a sign that the pixels of the AMOLED panel is damaged in the area. It will continue to increase over time. Go to service centre as soon as possible otherwise your phone will be dead.
0 Likes
ks4
Active Level 6
Galaxy M
Do a display test using this code *#0*#
That will help you finding the actual problem
0 Likes
Galaxy M
please go to service center With warrenty card.
0 Likes
Galaxy M
What!
0 Likes
Galaxy M
That's not screen burn that's screen bleeding, get it to service center as soon as you can and get the display changed. It will spread to full screen very fast
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you to kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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Galaxy M
It will become like this. Screenshot_20220919-145643_Samsung Members_1000000043_1663581027.jpg