I have been using Jio 5g on my Galaxy M13 5g. It was great till yesterday. Now I can't use 5g. My plan is 5g. I've checked with My jio app. And all the network settings are set to get 5g. And the software is up to date. I tried networker operators manually. And it doesn't show Jio 5g to register. Samsung doesn't it's been 4 days I complained to Samsung, but not a positive response from Samsung. It makes me to think twice to buy another Samsung product.
We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
What's the point of doing that. I already did this and Samsung replied that they will contact me soon. It's been more than a week and no response. I never buy any Samsung product. Please take this s**t and give my money back. Or I will file a complaint at Consumer court.
