Frustrating audio interruptions

[Trayam]

I am using Galaxy M34 handset from the last year .But,Whenever I Connect my Bluetooth tws earbuds or i start playing any music from any music streaming app on my phone's speaker ,Everytime I swith apps or unlock my phone I have to experience severe Cuts & disruptions & delay in my music listening experience . I had tried all things also taken chapGPT 'struggles suggestion also still not getting any results...Now the matter became too much frustrating for me every time I listening to music. Can Anyone suggest me the solution and take me out of this frustrating listening experience 

[hardikraoa]

I've experienced the same on a lower end device, the M13, but I never cared too much as it's not my main phone. Honestly, I'm not sure there's anything you can do to fix it yourself

[jay280]

Probably this is happening because of weak processor or the latency of tws is the issue

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

● The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

● Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember the password then advise to reset (Forgot password) your Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.

Kindly check the same headphones with another phone or other headphones/ buds with the same mobile, if still facing issues, please visit the service center for a physical inspection of your device and headphones. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

[sonuhcjhu]

M10

[5ee25]

Were you able to solve it?