Original topic:

Fingerprint sensor issue

(Topic created on: 10-06-2020 08:00 PM)
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VigneshBabuMRJ
Active Level 3
Options
Galaxy M
Anyone faced issue with fingerprint sensor is not responding error? How did you fix it?
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10 Comments
Ehsank
Expert Level 5
Galaxy M
error means? not completely recognized or some delay?
Galaxy M
Whenever i try to unlock. It shows "Fingerprint sensor is not responding. Try again later"
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Ehsank
Expert Level 5
Galaxy M
do one thing and lets see
register again with all sides of your fingers and add same finger 1-2 times.
then try and clean your fingertips area as sometimes its due to moisture
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Abhipiku23
Active Level 4
Galaxy M
which model are you using
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Galaxy M
m30s
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Abhipiku23
Active Level 4
Galaxy M
sometimes the fingerprint sensor of M series faces some glitches
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Galaxy M
I'm facing it most of the times. wanted to know what solution service center guys provide.
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Abhipiku23
Active Level 4
Galaxy M
you will have to get your mobile checked first. then only they will be able to give any solution to you
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Samsung_Support3
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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