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10-06-2020 08:45 PM in
Galaxy Mregister again with all sides of your fingers and add same finger 1-2 times.
then try and clean your fingertips area as sometimes its due to moisture
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10-07-2020 10:45 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Check rebooting your device.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
