Original topic:

Finger print touch sensor heating up

(Topic created on: 12-14-2021 07:20 AM)
6934 Views
JyotiMishra
Beginner Level 3
Options
Galaxy M
I have Samsung Galaxy M51. But for a few days, it is getting hot when its fingerprint is enabled. That's why I just disabled it. Where I live is a remote area. Samsung Care is nowhere near, what to do??
16 Comments
cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support! 

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/ 

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
Zidislam
Beginner Level 4
Galaxy M

Any solution? I have same problem with the same phone 

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Desertbrat
Beginner Level 2
Galaxy M

I have the same with the A13.  Sensor stopped working within a week of activating . When trying to re program,  started burning my finger. So stopped.   Horrible phone.

AshishAhlawat
Beginner Level 2
Galaxy M
Samsung M51 fingerprint always heat up , and finger print sensor not working .pls help any body
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mangalathil
Active Level 1
Galaxy M
Samsung m53 alao facing the heat issue in senson after ui6 update
yo_nikhil
Beginner Level 3
Galaxy M
I've Samsung M53 5g, facing the same issue after UI6 update
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sidhesh
Active Level 1
Galaxy M
How can i do now?
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