Feature not working

[Alex1149]

In SM14 4G ( Good lock ) Not working and not showing in Store what to do and third party app also not working 😕 

[AJAB_MORIA]

Operator name?

[Alex1149]

Good lock

[AJAB_MORIA]

Try to clear catch and force stop.

[Alex1149]

Not available or not showing

[RedBullRussia]

What is this? Your device does not support Good Lock. Pls download Nice lock from Play Store.

[viru4499]

your device does not support the Good Lock feature, please download Nice Lock from the Play Store, as it offers similar functionalities.

[goodthings]

It's not available now for your's device. Never use any third party app It's not safe for your's device. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

You're welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the screenshots for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support