Original topic:

Feature Required

(Topic created on: 09-19-2021 04:07 PM)
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karrthik
Active Level 1
Options
Galaxy M
A lot of spam/phising messages are sent using handles such as BH-..., AD-...., AX-... without any mobile number. Unfortunately, there is no feature available to block and report these handles. Other brands have introduced features to address the same. Being a pioneer in the industry, Samsung immediately needs to address this issue to safeguard it's customers from malicious actors.
6 Comments
Galaxy M
Very valid point you have raised. But for me I have other things to worry. When a Samsung S series device itself performs in a mediocre way, I dont think much about Samsung software or updates these days.

S9 tint issue started in 2018, as reported by users in members forum. Unaware I purchased in mid 2020. And exactly after a year, my device ended up having the same problem.

Since 2018, Samsung has been very busy studying countless error logs of S9 series devices with issues, but have not come out with a fix.

Aparently they are too busy launching new models.

Forget the old customers, as long as we have new ones...might be Samsung's thought..
VinPb
Active Level 6
Galaxy M
Did you register for DND, if not then do it
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VinPb
Active Level 6
Galaxy M
these handles are registered with the service providers
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animeshmodi
Expert Level 5
Galaxy M
There was a feature called block phrases in messages app, but sadly it has been removed now.
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JinuJacob
Active Level 6
Galaxy M
True
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note, please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung. 

Warm Regards,    
Samsung Customer Support

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