Original topic:

Faulty m31s

(Topic created on: 04-19-2021 07:39 PM)
178 Views
Krishna94
Beginner Level 2
Options
Galaxy M
My samsung m31s giving more trouble ... After an proper update to latest version.


1.Music player not working can't able to play songs
2. Apps getting closed more bugs
3. Very worst selfie camera update 
4. Very slow processing
3 Comments
Gourav_Sen
Active Level 10
Galaxy M
Mine m31s is working smooth and fine.
Music player and other apps are working fine.
Camera quality is same as before.

Have you wiped cache partition after update?
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SivaPraneeth
Active Level 4
Galaxy M
After latest Update my M31s Battery is draining fast!! Getting SOT - 5 to 5½ hrs.

On previous update One UI 3.1 is Excellent Battery Life with SOT - 8 to 9 hrs.
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Cs member1
Active Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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