Fast charging problem

[Tanvir9999]

My phone is galaxy M40 and it doesn't take fast charging from today. My phone's charger is still new and I'm using it from December.  What I have to do now? Any suggestions?

[hedgehog]

charger maybe new doesn't matter maybe the internals if charger like transformer are shot or not properly soldered inside🤔🤔🤔🤔🤔🤔

[cs_member9]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Kindly follow the below mentioned link to improve the performance of the device:

1. Check Connectivity: check whether the charger cable and adapter is fixed well. Remove charging cable and reconnect with mobile phone properly.
2. Check charger functionality: Kindly check the physical condition of your charger for any damage

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

Thank you for writing to Samsung.

Warm Regards,

Samsung Customer Support