Original topic:

Fast charging not working

(Topic created on: 09-09-2023 04:54 PM)
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yuvraj002
Active Level 4
Options
Galaxy M
Last 1 months my m53 5g phone stopped working fast they charging normal speed it's taking full charge somthing 155 minutes to full charge
When my phone fast charging connect it's taking only 90 minutes to full charge I have 25 Watt fast charger but phone charge slowly please help

5 Comments
Devv_007
Expert Level 5
Galaxy M
Have you checked it with another usb c cable?
yuvraj002
Active Level 4
Galaxy M
Yes
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Galaxy M
One day my A53 got drenched in rain. When I have put phone on charge, it disabled 15W as well as 25W Fast Charger, after allowing the C port to dry it's back to normal.
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sarnandu
Expert Level 1
Galaxy M
did you turn on fast charging
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query. To resolve your device's fast charging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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