Original topic:

Fast charging not working in m31

(Topic created on: 11-23-2021 07:09 PM)
321 Views
viru67
Active Level 2
Options
Galaxy M
Facing this problem from last 15 days it shows fast charging but it doesn't charge fast takes 5 to 6 hours to charge from 40 to 100 %.does anybody have solution?
4 Comments
yvt
Active Level 6
Galaxy M
Try to charge in maximum power saving mode.Turn on adaptive fast charging
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Galaxy M
Once check all cable connections and check if charging port is cleaned properly..

Ir visit service center and get it checked

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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix... 

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please visit this mentioned link to resolve your charging related issue: https://www.samsung.com/in/support/mobile-devices/my-galaxy-device-is-not-fast-charging-how-do-i-fix...

However, you can also visit bit.ly/3l9Cksp to know how to optimize mobile charging.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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