Several Samsung phone users have reported issues with fast charging after updating to One UI 6.1. Here are some potential causes and troubleshooting steps:
*Causes:*
1. Software glitches 2. Incompatible charger or cable 3. Faulty charging port 4. Power management issues 5. Battery calibration problems
*Troubleshooting steps:*
*Basic checks:*
1. Ensure you're using the original Samsung charger and cable. 2. Clean the charging port and ensure it's free from debris. 3. Restart your phone. 4. Check for software updates (Settings > Software update > Download and install).
*Advanced troubleshooting:*
1. Boot your phone in Safe Mode (press and hold Power button, then release and hold Volume down button). 2. Disable Fast charging (Settings > Battery > Battery care > Fast charging). 3. Clear cache partition (reboot phone, hold Volume down + Power button). 4. Perform a factory reset (Settings > General Management > Reset > Factory data reset).
*Specific solutions:*
1. *One UI 6.1 bug:* Try disabling "Adaptive battery" (Settings > Battery > Battery care > Adaptive battery). 2. *Charger issues:* Try using a different charger or cable. 3. *Power management:* Disable "Power saving mode" (Settings > Battery > Power saving).
*User-reported fixes:*
1. Downgrade to One UI 6.0 (not recommended). 2. Clearing cache and data for the "Battery care" app. 3. Disabling and re-enabling Fast charging.
*Samsung support resources:*
1. Samsung Members app 2. Samsung Support website 3. Contact Samsung customer support (1-800-SAMSUNG)
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I am also Facing Same Problem not only this also my phone is not Charging with Samsung Original Charger after 2 days of Happening this. And The Problem is Started When I Received October Security Update
● Kindly follow the standard charging procedure. i.e. please charge the device in switched-off condition for 10 minutes.
● Turn off Wi-Fi, GPS, Bluetooth, etc. Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.
● Kindly check if ''Multiple applications'' are running in the background of the device.
● When running multiple applications, the processor processes more tasks and as a result, additional heat is released from the device. This happens with most electronic devices (even computers/laptops), including the devices of other manufacturers. Close all the background running apps when not using them.
● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.
● You can reset your device by following the steps. 1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. 2. Remember the Google password before resetting the device because it is required during initial setup. 3. If you do not remember then advise to reset (Forgot password) his/her Google account.
Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).
