Original topic:

Fast charging issue

(Topic created on: 12-22-2019 12:19 AM)
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Pratikkhara
Active Level 1
Options
Galaxy M
After the new update on M30.....fast charging is not happening and have tried all the steps mentioned on the blog.....but nothing is happening.

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5 Comments
mirzajawad
Active Level 3
Galaxy M
change your cable
mirzajawad
Active Level 3
Galaxy M
you can buy a new cable and this issue resolved
Aashish
Expert Level 4
Galaxy M
Bro remove your cable from the adapter side, clean both and then put it back in the adapter.
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Pratikkhara
Active Level 1
Galaxy M
Cable is fine.....tried charging other phones with it.....there fast charging is showing......charged in switch mode and it charged up back in fast charging mode.....so there is a bug in the new update.....please samsung team check on the same
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Galaxy M

Hi there,

Please perform the following step to resolve slow charging issue:

>Charge the device in switch-off mode.

>Charge the device with the other original charger.

>If available in your device than Enable fast charging (Scroll down notification panel>Setting >Device maintenance>Battery>3 dots (upper right corner) >Advanced setting>Fast cable charging>Enable).

>Perform Interactive checks through Samsung Members app (Samsung Member> Get Help> Interactive checks->USB/Charger).

For further assistance, register your concern in Samsung members app (Open Samsung members app>click on “+“icon>send feedback>Error report/ Ask Questions).

 

Regards,
Team Samsung Members

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