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07-03-2020 06:05 PM in
Galaxy MAfter update of jun security patch my m30s fast charging is gone to be slow charging.
today i put my mobile in charging in aeroplane mode ( battery 9% ) at 6.10 am. then i see after 9.00am its charge only 65%. is it possible that fast charging took this time very long?
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07-03-2020 06:09 PM in
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07-03-2020 06:18 PM in
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07-03-2020 06:32 PM in
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07-04-2020 06:12 AM in
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07-05-2020 11:18 AM in
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07-05-2020 07:09 PM in
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07-07-2020 08:51 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
1. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.
Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support