Muzzammily93
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09-17-2023 08:44 AM in
Galaxy M
Recently have bought galaxy m34
And I am feeling that the face unlock is not working properly at least sixty percent it does not work...
I tried delete the face and res can again and again and again 4 to 5 times but it does not work very well it has accuracy issues specially when you are against the sunlight or the sunlight is not proper mostly it misses
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09-18-2023 10:25 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support
As per your issue, we request you to please report the problems of your Samsung smartphone with a log file. Please share the device log file within 15 minutes of the issue occurrence by using the error report option via the Samsung Member application. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support.
