JeeGee
Beginner Level 2
Options
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2022 05:53 PM in
Galaxy M
I'm using Samsung galaxy m21 bought on 2020 . After the Warranty period was dead (means exactly after 19 months from the date of purchase) the phone starts to hang and repeated restarts abnormally. I've heard that most devices with this Exynos 9611 chipset ( like M31, M31S, A51 etc) has the same issues...at service center they suggest to replace the entire motherboard which costs around 6 to 8 thousand. Is there any possibility to resolve this problem?.. kindly help with your suggestions and ideas...Thank you guys.
6 Comments

Anonymous
Not applicable
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2022 06:06 PM in
Galaxy M
You should clean the ram after usage,go to settings,then,battery and device care,then memory clean the ram daily 3-4 times.
Relcskot
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
06-29-2022 08:04 PM in
Galaxy M
Duh dude it does nothing
Phone also usually have auto optimise on
Even a factory reset dont solve problem and you are saying to clear ram??
Phone also usually have auto optimise on
Even a factory reset dont solve problem and you are saying to clear ram??

Anonymous
Not applicable
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-17-2022 06:07 PM in
Galaxy M
It's just an idea for not hanging up
sanjay60
Beginner Level 2
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-19-2022 09:42 AM in
Galaxy M
I also faced the same problem but before expiry of warranty. The mother board was replaced (M30S)
rajubaisla
Active Level 3
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2022 02:40 PM in
Galaxy M
Samsung m31s restart problem and hang problem
JithinAjith
Expert Level 1
Options
- Mark as New
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
05-29-2022 06:38 PM in
Galaxy M
No issues in Samsung Galaxy A51 ( Exynos 9611 )
