Original topic:

Exynos 9611 processor repeated hang and restarting issue

(Topic created on: 05-19-2022 09:42 AM)
844 Views
JeeGee
Beginner Level 2
Options
Galaxy M
I'm using Samsung galaxy m21 bought on 2020 . After the Warranty period was dead (means exactly after 19 months from the date of purchase) the phone starts to hang and repeated restarts abnormally. I've heard that most devices with this Exynos 9611 chipset ( like M31, M31S, A51 etc) has the same issues...at service center they suggest to replace the entire motherboard which costs around 6 to 8 thousand. Is there any possibility to resolve this problem?.. kindly help with your suggestions and ideas...Thank you guys.
6 Comments
Anonymous
Not applicable
Galaxy M
You should clean the ram after usage,go to settings,then,battery and device care,then memory clean the ram daily 3-4 times.
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Relcskot
Active Level 3
Galaxy M
Duh dude it does nothing
Phone also usually have auto optimise on

Even a factory reset dont solve problem and you are saying to clear ram??
Anonymous
Not applicable
Galaxy M
It's just an idea for not hanging up
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sanjay60
Beginner Level 2
Galaxy M
I also faced the same problem but before expiry of warranty. The mother board was replaced (M30S)
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rajubaisla
Active Level 3
Galaxy M
Samsung m31s restart problem and hang problem
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JithinAjith
Expert Level 1
Galaxy M
No issues in Samsung Galaxy A51 ( Exynos 9611 )
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