Expressing Deep Gratitude for Fixing the Screen Problem on My Samsung Galaxy M51

[VarunPuro]

Dear Samsung Support India,

I wish to express my sincere gratitude to Samsung's support team for their remarkable assistance. Recently, I encountered a screen issue with my Samsung Galaxy M51, which was causing persistent flickering.

Always on display with faded colour 

Upon reaching out to Samsung's customer support, I was pleasantly surprised by their swift and professional response. They patiently listened to my concerns, guided me through troubleshooting steps, and promptly arranged for a technician to assess my device.

What truly stood out was Samsung's willingness to take full responsibility for the issue, despite my device being out of warranty. They generously offered a complimentary screen replacement, sparing me the expense of repairs.

New display with normal always on display 

This unwavering commitment to customer satisfaction not only resolved my problem but also reinforced my trust in Samsung as a brand. Their dedication to ensuring their customers' happiness is truly commendable.

I want to extend my heartfelt appreciation to the entire Samsung support team for their exceptional service. I eagerly anticipate continuing my journey as a contented Samsung customer and will gladly recommend their products and services to others.

Samsung, your dedication to ensuring my satisfaction has not gone unnoticed. 

Special thanks to executive Garima Malhotra.

❤❤❤

Thank you!

Note:- Ab update krne ki jaldbaji nhi krunga😅

[aaRJae]

Good to hear .. I always thought if it's not physical damage . Samsung would help

[VarunPuro]

Yes, my phone not have any physical damage

[arnablaha]

https://r2.community.samsung.com/t5/Galaxy-M/M51-amoled-display-problem/td-p/14725758?src=ShareByUse...
Check this outhttps://r2.community.samsung.com/t5/Galaxy-M/M51-amoled-display-problem/td-p/14725758?src=ShareByUserCM
Check this out
What should I do now

[sarnandu]

ok nice

[Solankibhargav]

Same problem

[VarunPuro]

Mail samsung support india

[IcyJay30]

I have removed the update mechanism itself, last January update tha, sahi chal rha abhi tak

[VarunPuro]

Vhi krna chahiye jinko abhi tk koi problem nhi he voh aage update na kre .

[Sopii]

@VarunPuro
I also have the same problem right now after the major update of M51.
Can you share the proforma of your mail, like content of your mail. I'll copy and paste it to samsung support India. It'll be great help for us too.🙏🏻🙏🏻