Original topic:

EMI PAYMENT ISSUE

(Topic created on: 12-08-2020 02:28 PM)
11614 Views
Premji14
Active Level 4
Options
Galaxy M
I have purchased Samsung m31s on EMI, my emi id: - DMI0008906367, my emi payment date is 5th of per month, I paid on 5th December 9.45am, emi amount from my account was debited 1367 ₹ But still the Samsung finance plus app was showing payment initiated instead of successful payment, I also called in sumsung finance care that day, they told me that if you have paid emi today and if emi amount is debit from your account. You have nothing to worry about, your payment status will be updated till today or tomorrow, my payment status was successfully updated on 7th December, now showing me a penalty charge of 295 ₹, which is next 5th of month ko 1662 ₹ is added to my 1367 ₹, sir. When I have paid 5th of month 9.45am on EMI right date, then I am showing a penalty charge of 295 ₹, I paid 5th December 9.45am emi amount 1367 ₹ has paid, you can see my screenshot.

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31 Comments
samoab
Beginner Level 2
Galaxy M
Same case with me I have paid the additional charges also but still it is showing. Is this a scam??
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shekharman
Beginner Level 2
Galaxy M
Same problem bhi mere sath hua tha payment kr diya hu account se paisa bhi kat chuka hai uske baad bhi mere penalty charge nhi hat raha isliye Maine same payment 4 baar kr diya uske baad bhi nhi hata aur jab Maine sumsung care me baat kiya to log bol rhe paisa apko nhi milega ab but apko emi pay krna hi padega are ham gareeb hai jab mere account me 2688 rupees penalty ke name pe kat liya uske baad bola apko abhi bhi emi pay krna padega ab ham kya kre please support me and help me sumsung 🙏🙏🙏
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