Dual whatsapp

[mitesh12021998]

My Galaxy M52 received an Android 11 update today and installed it with excitement, only to feel disappointed later. I use Dual Messenger for WhatsApp - the primary one works just fine, but the secondary one, is unable to send media. I have checked all permissions, they are all enabled. The media, however, is visible when I am trying to send something from the app.

The exact error message: "Sorry, this media file doesn't exist on your internal storage."

Any help would be appreciated, thanks!

[GalaxyF12user]

M52 is Android 11 out of the box....it's minor security update..wait for bug fix

[chndn811]

I am also experiencing same problem with dual messenger in my A52S 5G device.

Looks like it's a bug in Android 11 update.

[Div001]

M52 received no update today....in India ...You purchased Indian version ?

[mitesh12021998]

Yes

[MrSanjayPatel]

I didn't get any update.

[MrSanjayPatel]

Can you share update screenshot here?

[cs-member13]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support  

[janacyber]

After clone of Whatsapp we are not able to download the files on M52 5G and also I am not able to backup my chats Samsung should fix this issue as soon as possible