Original topic:

Dual messenger problems

(Topic created on: 09-02-2021 11:35 PM)
471 Views
anupam554
Active Level 1
Options
Galaxy M
I am using samsung galaxy m20. Still there is no update of system ui 3.0 and others. After april 1 there is no update.
Main problem is in dual whatsapp i cannot see images in gallery , cannot open camera in whatsapp, and cannot open pdf and word files in whatsapp.. 
Now a days samsung is just like a old and **bleep** **bleep**. 
Kindly rectify it as soon as possible.
I will wait for 1 month. If there is no update is available i have to quit samsung from me forever.

4 Comments
Aravinth77
Active Level 6
Galaxy M
Mee to . I am going to quite my samsung forever. Last I got os update in 2019 still now ther is no hope to get android11 for Samsung Galaxy m20 .
anupam554
Active Level 1
Galaxy M
Now a days samsung is like **bleep**
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.  

Warm Regards,  
Samsung Customer Support   

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hegs
Active Level 1
Galaxy M
Me too getting same error
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