KVNair
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10-24-2020 01:40 PM in
Galaxy M
I have dual band modem, but only 2.4ghz wifi signal shows up on my Samsung M20, it does not show up the 5ghz signal. Any sugvestions to fix this?
4 Comments
bhola69
Active Level 10
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10-24-2020 01:45 PM in
Galaxy M
M20 does not support 5 gigahertz
KVNair
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10-25-2020 08:43 PM in
Galaxy M
thanks for the update
mqwertym20
Active Level 6
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10-31-2020 08:01 PM in
Galaxy M
See this post for more clarification: https://r2.community.samsung.com/t5/Galaxy-M/Wifi-in-M-Series-phones-M20-and-M30/td-p/3227371
cs-member13
Expert Level 4
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10-31-2020 10:36 PM in
Galaxy MDear Samsung Member,
Greetings from Samsung Customer Support!
We would like to inform you that your device M20 does not supports 5GHZ band width. So, you won't be able to use it.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
