Original topic:

Display issue

(Topic created on: 09-11-2024 05:31 PM)
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uzyarrr
Active Level 1
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Galaxy M
Samsung galaxy m51 display becoming faded the the phone lost its amoledness i appeal everyone who is facing the issue to raise it 
5 Comments
adit_mikku_
Active Level 7
Galaxy M
Hey there 👋, let me assist you there. Please follow this steps> go to phone settings> display>(scroll down) select screen mode> select vivid. Enjoy your stunning display experience ️. ( please note that use of poor quality screen protector might decrease the visual quality)
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Keyur3112
Active Level 1
Galaxy M
That has been done
But screen display is fade compared to before.
Natural display is worse
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Galaxy M
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cs_member10
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Kindly restart your device once: To power off through Quick settings, swipe down from the top of the screen. Tap the Power icon in the upper right of the screen (next to the Settings icon), and then tap Power off.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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Keyur3112
Active Level 1
Galaxy M
I also faced similar issues in my galaxy M51.
But I noticed that my amoled screen shots dark black only at certain brightness level (near minimum).
If some else faces this issue try changing brightness near or less than level 1. At certain points you will find display working properly .
Samsung please note this and give solution.