Display issue

[Skar7]

I own multiple samsung devices.

First, I got display grey/green tint issue after updating my galaxy m51 to the latest security patch. Blacks were showing as white/grey on the screen even though it's an amoled display.

Second, I updated two of my galaxy m52 to the latest security patch of may 2024, and both of them got green line issue on the display.

Contacted samsung via mail, no reply.

Contacted on call, representative is telling me to pay charges for this since these phones are out of warranty. This issue is not my fault since all three issues were due to a faulty software update causing voltage fluctuations and therefore permanent display damage. 

Please note that all three phones have no physical or water damage, not even a single scratch on the screen.

No one's as disappointed and frustrated at samsung than I am.

I'll proceed with my complain to the national consumer forum , national consumer helpline and the nodal head because it's a straight up violation of Indian consumer's rights.

[Bhushan2303]

Just started appearing  on my device too

[Jãved]

yesterday evening appearning on my device

[itsAroopnayak]

I'm too the same problem. Please do not pay anything out of your pocket to get this repaired. SAMSUNG itself needs to do it for free of cost. Consumers forum may be the last option

[Skar7]

I received a reply for a mail I sent to samsung. The same reset, restart your device suggestions.
Although I have requested again, I believe I should continue pursuing my case through consumer forum and court.

[itsAroopnayak]

Which email address did you sent an email?

[Skar7]

Through the samsung app.

[itsAroopnayak]

Ok

[itsAroopnayak]

Let me know if you would be proceeding further to consumer court. I will likely join you

[Alpha_Dev]

Just drafting the complaint