Original topic:

Display issue due to software update , samsung isn't ready to repair for free

(Topic created on: 01-22-2023 09:55 AM)
1513 Views
sa43
Active Level 3
Options
Galaxy M
I'm using Samsung M52 recently i got an software update after the update there is a green line formed at the middle of the screen. And there is no physical damage to my device And there is no active warranty for my device .
 When i contacted Samsung customer care they understand the problem is from their side eventhough they are telling me to pay for the change of the display. Very sad of this from the Samsung side 
12 Comments
SKV-F235G
Expert Level 3
Galaxy M
Without watching bugs video on youtube don't update your Samsung phone
sa43
Active Level 3
Galaxy M
Now what could i do😐
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SKV-F235G
Expert Level 3
Galaxy M
Local repair shop pe thik karalo
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sa43
Active Level 3
Galaxy M
Almost costs 8k
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rohans69
Active Level 9
Galaxy M
Can you share a picture of the issue.
sa43
Active Level 3
Galaxy M
HereIMG-20230122-WA0038_1000038857_1674406165.jpg
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rohans69
Active Level 9
Galaxy M
I do have one m52 with me , can you specify after which security patch this occurred?
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cs_member8
Moderator
Moderator
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Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback >Ask question

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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sa43
Active Level 3
Galaxy M
Haven't received any good respons. This is a hardware issue and still many m52 users are facing this but samsung never cares .
I saw many community members of m52 same issue and when i called samsung service they are telling only my m52 have this issue. Now i understand they tell all costumer this and make us stupid. Even other brands admit their fault and repair thier phone for free even there is jo warranty. Feeling worse as a samsung user 🤮
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