Original topic:

Display flickering/Grey issue - Galaxy M51

(Topic created on: 11-07-2022 09:55 PM)
703 Views
RFZZ
Active Level 3
Options
Galaxy M
After updating the recent patch, the black/drak color is no more black. The display has turned to grey/ash color. There are no issues in the touch sensitivity, I can still game with it. Only problem is display and I am sure that its not going to bother the devs. Its evident that is an OS problem and not an hardware. I have reset, safe mode, factory reset, change display color in setting, everything. Nothing works and samsung doesnt want M51 users to hold this phone for almost 2 years. They simply dont want you to use it. Time to move on. 
9 Comments
Jameswalter
Active Level 4
Galaxy M

Screen flickering in Windows is usually caused by display drivers. To update your display driver, you'll need to start your PC in safe mode, uninstall your current display adapter, and then check for driver updates. Start your PC in safe mode, then select and hold (or right-click) Start and select Device Manager.

 

Regards,
Jimmy

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RFZZ
Active Level 3
Galaxy M
Thanks Jimmy. This is aint PC, its mobile phone.
0 Likes
Anonymous
Not applicable
Galaxy M
Bro one of best method
Reset your phone and while setup connect to wifi your phone will atomatically update everythings needed
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RFZZ
Active Level 3
Galaxy M
Done. Nothing got fixed.
cs_member8
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

0 Likes
uttamd
Beginner Level 3
Galaxy M
Same issue
0 Likes
Jay0208
Active Level 3
Galaxy M
Hello @Samsung how come this can be a hardware issue globally for all users with the same issue at the same time? Need some consideration to fix this issue. This issue had happened after the last android security patch update. I am having this issue as soon as my phone gets updated and booted up , I am experiencing screen flickering and discoloration. Need some responsible action from SAMSUNG SIDE FOR SAMSUNG USERS. Recently one plus users had the same issue and ONEPLUS had replaced the screen for free for all the users having this issue even if they are at out of warranty
SKS328
Beginner Level 4
Galaxy M
same issue here
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TTM51
Beginner Level 2
Galaxy M
Same issue 😪
0 Likes