Original topic:

Data usage issue

(Topic created on: 01-25-2021 05:48 PM)
480 Views
sanatani
Active Level 2
Options
Galaxy M
After last beta update, I received 100% internet usage message despite not using even 50%. First day I think it's a technical issue, but same thing happens very next day. Not even use 50% internet and receiving 100% usage message is very frustrating thing for any telecom customer. I want to know, Is this phone error or network error??
7 Comments
Ehsank
Expert Level 5
Galaxy M
its network provider issue, not an issue with handset, and i m not wrong you are using jio
sanatani
Active Level 2
Galaxy M
no , it's airtel , that's why I am surprised!!!
Ehsank
Expert Level 5
Galaxy M
oh! i have seen here same issue with jio user for a week same tendency of data consumption, the user once posted here in the morning 50% consumed, and till afternoon full
but after a week its auto corrected
once try to contact customer care, by the way anything to uploading in Google photos?
sanatani
Active Level 2
Galaxy M
nothing upload on Google photos.
Ehsank
Expert Level 5
Galaxy M
ohk then contact them bro
NandaGM51
Active Level 8
Galaxy M
its BETA.. so, b prepared, I guessed !!
Samsung_Support1
Moderator
Moderator
Options
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


To resolve your device network issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-network-issues/#:~:text=1%20Check%2....

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support