Original topic:

Dark mode Problem

(Topic created on: 10-22-2021 10:10 AM)
125 Views
lemonkhan
Active Level 3
Options
Galaxy M


The black parts turn blue when I scroll down by turning on the dark mode of the mobile.
Has anyone encountered this problem?
13 Comments
lemonkhan
Active Level 3
Galaxy M
When moving from one application to another, all around the mobile turns blue
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Members_WHkz4Es
Beginner Level 2
Galaxy M

Hey I had this problem I don't know what to do  did you solve it

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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!

 

To resolve this issue kindly follow the given below steps:

1) Reset the device: -Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.

Tap on Settings>Tap on General Management>Tap on Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report) along with Video or Screen-shots(as shared above). This will help us to further investigate and resolve your concern.
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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Members_WHkz4Es
Beginner Level 2
Galaxy M

Hey did u solve it I had the same problem too

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