Original topic:

Chrome not updating

(Topic created on: 03-26-2021 04:24 PM)
428 Views
thunderbolt24
Active Level 1
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Galaxy M
Hello guys, 
I am facing an issue , 
Chrome browser and android web view are not getting updated from play store. 
It is showing an option to update, but when clicked on update, it doesn't update and ends. 
I am also not able to upload any pdf files to any website from the browsers. 
If anybody knows what to do, kindly help. 
Thanks. 
6 Comments
Galaxy M
Okay try this. Goto Settings 》 Apps 》 Find Webview app in the list 》 Touch 3 dots on top right corner 》 Uninstall updates.

Clear data of this app too. And restart.

Do the same for Chrome.

After powering on Update this app from Play Store and your issue will be solved.
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thunderbolt24
Active Level 1
Galaxy M
Tried this. Still Not working.
Any other idea?
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Galaxy M
Clear data of play store and Sid bhai suggested.
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Galaxy M
Go to settings>apps>clear cache/data of playstore

Also clear cache/data of Android system webview

Clear cache/data of Chrome

Clear cache/data of Google

Clear cache of Gmail

Restart your device and then update Android system webview/chrome
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Ehsank
Expert Level 5
Galaxy M
Long press on on playstore icon >app info (ibutton) >storage >clear cache and data restart your device then try
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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