Original topic:

Chat mode not working (plzz help)

(Topic created on: 03-31-2021 07:42 PM)
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vavs
Active Level 1
Options
Galaxy M
i m sooo much disappointed with Samsung right now.. i ve tried everything but still not able to fix my issue that i m unable to use chat mode in my galaxy m51 after Android 11 update.. i ve tried to contact customer care, service center and none of them was unable to solve my problem..
10 Comments
Pranav122002
Active Level 10
Galaxy M
What is chat mode
Plz tell me?
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vavs
Active Level 1
Galaxy M
'RCS'...
It an additional features that Samsung provides in their default message app so that we can see the delivered, seen status of my message and can see typing status of my friend to whom i m texting...
just like message app of ios
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Shank_Sar
Active Level 9
Galaxy M
Which operator's do you use? RCS is operator dependend. On my Airtel SIM I am using chat feature but not on my BSNL SIM.
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vavs
Active Level 1
Galaxy M
jio
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vavs
Active Level 1
Galaxy M
i m using this feature from 2 years and now its not working... i have s20 running on Android 11 one ui 3.1 .
everything is working in that but not in mine..
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Shank_Sar
Active Level 9
Galaxy M
Have you tried by clearing cache & data of the message app? Once try using Google message. In my M51, I am using chat feature without any problem..
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vavs
Active Level 1
Galaxy M
more than 100 times...i wiped my app data... nothing changed.. one time i also used google message .. chat mode was working there but it was working over data or wifi...
plzz help me anyone..
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vavs
Active Level 1
Galaxy M
Can u please contact me ... 7667450608. Its my number....
U can text .call..or WhatsApp me...
Need some assistance ...
A bit of help...
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Samsung_Support1
Moderator
Moderator
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Galaxy M

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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