I visit the samsung care center regarding my mobile samsung galaxy M14 the issue in moblie phone is its display suddenly stopped working and the moblie running in background so that i decided to visit samsung care center. When i went there i tell them my problem and they ask me to Handover my mobile to the and after checking mobile they will call me . I said ok and i take photos of my mobile phone from all sides and then i Handover my mobile to them . After 4 hour's later they call me and said that they found a scratch on my mobile phone and they sed me the photos of that scratch and tell me this is not covered in warranty. But before i Handover my mobile to them i checked my mobile there was no scratch in my mobile so that can any one tell me where i can complain of the service center..
As per your concern, we would request you to please share your contact details and service center details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
