Original topic:

Camera problem on 48mp shot in m30s

(Topic created on: 08-07-2021 12:17 PM)
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jayyadavgppn
Active Level 1
Options
Galaxy M
When i take a picture in 48mp shot with my m30s phone.than click on photo camra app suddenly close. This is major issu..i can't expected this problem on samsung mobiles.😞😞
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4 Comments
Galaxy M
Visit service center. Ask to them to flash firmware update. It's a software issue
jayyadavgppn
Active Level 1
Galaxy M
Thanks
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ジLISANTH々
Active Level 7
Galaxy M
Reset the camera settings broScreenshot_20210807-130922_Settings_19403.jpg
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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