Original topic:

Camera is being used by other app

(Topic created on: 12-25-2021 01:09 AM)
3091 Views
007prabhu
Active Level 1
Options
Galaxy M
Can't find any solution online, can't help what to do !
Once in a hundred times camera app runs and on the top of that front camera never works .
11 Comments
M31S
Active Level 3
Galaxy M
1.Go to settings >Privacy manager>PERMISSION >Camera>
Review and remove PERMISSION accordingly
Else

2.Reset Google search/Google application and remove camera permission
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007prabhu
Active Level 1
Galaxy M
Tried both already, even tried downloading the firmware tried root and wipe, but of no use.
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Sid_Karna
Expert Level 5
Galaxy M
Did you visit a service center?
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007prabhu
Active Level 1
Galaxy M
They said, the motherboard need to be change.
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Sid_Karna
Expert Level 5
Galaxy M
I usually don't suggest this, but I think you need to do it. Backup all data and factoryb reset your device.
Abpal
Active Level 10
Galaxy M
Go to settings, then apps, then click three dots, then click reset app preferences. See if this fixes this issue or, not
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M31S
Active Level 3
Galaxy M
Better utilize smart tutor for online remote support & system check by customer care or visit nearest samsung care
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007prabhu
Active Level 1
Galaxy M
The service center technicians said the motherboard needs to be replaced.
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cs-member13
Expert Level 4
Galaxy M

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and apologize for the same. Please perform the below mentioned steps to resolve the issue:

* Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data.

* Check after rebooting your device. 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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